Sustainability is embedded in our decision-making and is fundamental to how we create long-term value for our stakeholders. For us, it is a core strategic capability which helps us to deliver our mission of making tomorrow a better place.
To be the trusted partner for providing services, delivering infrastructure and creating places that bring lasting benefits to our customers and the communities in which we live and work.
How we’ll achieve this
By creating and sharing value for our economies, for society and for the environment.
What we rely on
Financial and natural resources (ethically and responsibly sourced and used)
Skilled, committed and engaged people
Long-term customer, community and supplier relationships
Corporate governance and operational excellence
Strong (risk) management systems and processes
What we do
Provide maintenance, facilities management and energy services for buildings and infrastructure.
Arrange funding for Public Private Partnership projects to deliver public sector buildings and infrastructure.
Deliver a wide range of buildings and infrastructure.
Making tomorrow a better place by...
Making tomorrow a better place byinvesting in safety, health and talent
57% reduction in All Accident Frequency Rate (AAFR) against a 2011 baseline
(2015: 51%, 2020 target: 70%)
18% of our leadership population are women
(2015: 18%, 2020 target: 30%)
Top 50 Employer for Women
Making tomorrow a better place bycreating customer trust
+22 Net Promoter Score
Making tomorrow a better place bydeveloping supply chains
24% of suppliers responded positively to sourcing materials and products from responsible and ethical sources
(2015: 25%, 2020 target: 100%)
55% local spend including SMEs
(2015: 58%, 2020 target: 60%)
Making tomorrow a better place bytackling climate change
34% reduction in carbon footprint
(2015: 31%, 2020 target: 41%)
Recognised as a climate leader for third successive year (CDP)
Making tomorrow a better place byconserving resources
95% waste diverted from landfill
(2015: 94%, 2020 target: 97%)
37% water reduction (operations); 1% reduction (estate)
(2015: 40% (operations) and 24% (estate), 2020 target: Maintain 28%)
Making tomorrow a better place byprotecting the environment
1.5 billion trees planted in Canada since 1985
Making tomorrow a better place bybuilding community relationships
44% of contracts audited for effective implementation of Community Needs Plans
(2020 target: 33% year-on-year for 3 years)
30% of Carillion people use their volunteering allowance to support communities where we work
(2015: 18%, 2020 target: 50%)
Making tomorrow a better place byinspiring young people
Supported 49,771 students by volunteering over 11,000 hours of our time in schools, colleges and universities
Making tomorrow a better place bysupporting employment
88% UK Carillion apprentices who completed their framework had an employment outcome
(2015: 89%, 2020 target: 95%)
Our wider contribution
Through our strategy, we will contribute to nine Sustainable Development Goals, the UN’s global agenda for sustainable development by 2030.
Outcomes for a better future
Our refreshed strategy still reflects the six positive outcomes that have guided us so far: building a successful business, leading the way with customers and suppliers, providing better prospects for our people, supporting sustainable communities, enabling low-carbon economies and protecting the environment.
Sustainability in action
Our approach is informed by what our stakeholders tell us matters most. Read more in these five stories from around the world.